Contents

Why should I choose AAA Heating & Air?
What guarantee do you offer?
How quickly can I expect a response?
What service can I expect after I have a new system installed?
When should I call for service?
What maintenance is required to keep my system in good working order?

Why should I choose AAA Heating & Air?

We have the experience to perform the service you need.  Our technicians are NATE certified and continue to participate in educational classes to keep up with the latest developments in the industry. We provide prompt service at a reasonable price and guarantee our work. We are a “legitimate” company with license, Workman’s Compensation Insurance and an A+ rating with the Better Business Bureau. Visit the About Us page to see more.

What guarantee do you offer?

We strive for 100% satisfaction and do what it takes to make sure every customer is happy with their service. Whether we perform a service or install a new unit, we stand behind our work.

What if I have an after hours emergency?

Call the office at 423-790-0220, and your call will be forwarded to a technician.

How quickly can I expect a response?

Typically, we can provide same day or next day service.

What service can I expect after I have a new system installed?

When we install a new unit, we pay attention to even the smallest details in order to provide you with the best  service possible.  We stand behind our work, so if you experience any problems, we will take care of them for you. If it is our fault, you will not be charged. We will also be there for you in years to come to provide any service you may require.

When should I call for service?

You should call for service:

  • When you hear strange noises.
  • If your unit is not heating or cooling sufficiently.
  • If your utility bills are higher than normal.
  • If it takes longer than usual to heat or cool your house.
  • If there is a water leak.

What maintenance is required to keep my system in good working order?

Every unit should be cleaned and checked routinely to stay in top working condition. There are some things that need to be checked by a technician. See our Preventative Maintenance Plan for a list of things a technician will check.  There are some simple things you can do yourself to keep your system working more efficiently.

  • Make sure your filters are clean.
  • Make sure vents (including intake) are not blocked.
  • Keep debris and weeds away from the outside unit.
  • Check ducts to see if there are holes or if the duct has become disconnected.